Dining Room And Cafeteria Attendants And Bartender Helpers

Dining Room and Cafeteria Attendants and Bartender Helpers

Description

Facilitate food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

Tasks

Wipe tables or seats with dampened cloths or replace dirty tablecloths.
Set tables with clean linens, condiments, or other supplies.
Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
Serve ice water, coffee, rolls, or butter to patrons.
Fill beverage or ice dispensers.
Stock cabinets or serving areas with condiments and refill condiment containers.
Locate items requested by customers.
Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Serve food to customers when waiters or waitresses need assistance.
Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
Carry trays from food counters to tables for cafeteria patrons.
Replenish supplies of food or equipment at steam tables or service bars.
Run cash registers.
Wash glasses or other serving equipment at bars.
Garnish foods and position them on tables to make them visible and accessible.
Carry linens to or from laundry areas.
Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
Mix and prepare flavors for mixed drinks.
Slice and pit fruit used to garnish drinks.
Stock vending machines with food.

Knowledge

Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Psychology: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Food Production: Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Skills

Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination: Adjusting actions in relation to others' actions.
Speaking: Talking to others to convey information effectively.
Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Abilities

Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Trunk Strength: The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Stamina: The ability to exert yourself physically over long periods of time without getting winded or out of breath.

Work Activities

Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities: Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Assisting and Caring for Others: Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Work Context

Contact With Others: How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Spend Time Walking and Running: How much does this job require walking and running?
Spend Time Standing: How much does this job require standing?
Face-to-Face Discussions: How often do you have to have face-to-face discussions with individuals or teams in this job?
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls: How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Telephone: How often do you have telephone conversations in this job?
Indoors, Environmentally Controlled: How often does this job require working indoors in environmentally controlled conditions?
Deal With External Customers: How important is it to work with external customers or the public in this job?
Work With Work Group or Team: How important is it to work with others in a group or team in this job?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets: How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?

Interests

Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Concern for Others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Self Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Integrity: Job requires being honest and ethical.
Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Social Orientation: Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
Independence: Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Work Values

Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement: Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions: Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Recognition: Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Related Occupations

Chefs and Head Cooks

Cooks, Fast Food

Cooks, Short Order

Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

Dishwashers

Maids and Housekeeping Cleaners

Lay Titles

Banquet Set Up Person

Bar Attendant

Bar Back

Barback

Barmaid

Bartender

Bartender Helper

Beverage Server

Buffet Attendant

Bus Boy

Bus Girl

Bus Person

Busboy

Busser

Cafe Helper

Cafeteria Aide

Cafeteria Assistant

Cafeteria Attendant

Cafeteria Helper

Cafeteria Table Attendant

Cafeteria Worker

Carry Out Clerk

Club Attendant

Coffee Attendant

Coffee Bar Attendant

Cook

Counter Supply Worker

Dietary Aid

Dietary Aide

Dining Room Attendant

Dining Room Helper

Dining Room Tables Set Up Attendant

Dishwasher

Dumb Waiter Operator

Floorperson

Food Expeditor

Food Service Attendant

Hostess

Iceman

Kitchen Aide

Kitchen Help Handyman

Kitchen Helper

Line Server

Lunchroom Aide

Lunchroom Attendant

Lunchroom Worker

Nutrition Aide

Restaurant Worker

Server

Silver Steward

Silver Wrapper

Tray Setter

Wait Staff

Waitress

Water Attendant

Water Carrier

National Wages and Employment Info

Median Wages (2008):: $8.89 hourly, $18,500 annual.

Employment (2008):: 395,750 employees